Start a conversation

Installation and Server Options

The Trac application is very easy to install. The Trac application is completely self-contained and the database and application are installed to the same folder.  The Trac application can run on any Windows Operating System 2012 or newer. Your server should have a minimum 2GB RAM and 4-10GB Hard Disk space. Your installation footprint will be much smaller, but you want to account for file backups, data import files, long-term growth of your data file, and file attachments.

Trac Database and Web Server Application

The Trac application is built on the proven technology of 4th Dimension of 4D, Inc. The Trac web server application is a native language, compiled, executable application. The application comes with both components necessary to run your Trac system: Web server and compiled 4D database.

Server Requirements

Minimum Recommended
OS Any Windows Operating System 2012 or newer Any Windows Operating System 2012 or newer
CPU Passmark Single Thread Rating: 750 Passmark Single Thread Rating: 1100+
HDD 4GB 10GB+ (Based on Database Size)
Network Static IP address, TPC/IP Protocol configured Static External IP if off-campus access is allowed

Installation Code

The Installation Code for your Trac application is generated for your unique installation. The code is partly based on your IP Address. The server IP Address MUST remain static for your installation code to remain valid and for your Trac application to continue to run.

Internal or External IP Address

The application can run off of an internal or external IP address, however, the type of access that is required will typically determine the address and domain where the Trac application is installed. If the application is not available off-campus, then students will not be able to schedule online appointments and staff will not be able to check information and run reports from anywhere.

Customizing the URL or Domain Name

All users access the Trac application through a web browser. By default, the URL will simply be the IP Address of the server (i.e. and the users will need to remember the IP Address or bookmark the address. Most will prefer to set up a DNS to access the site, such as The DNS is set up with the Network Administrators at your college or university.

Backup and Restoration

It is recommended that a daily backup be made of the Trac data file. This process may be handled by your campus' own software. There is a single data file that needs to be backed up and is found in your installation directory. If necessary, all of the Trac application files other than the data file may be reinstalled from CD or via download.

Moving to a New Server

Moving the application from one server machine to another is a simple operation. Simply move the entire Trac application directory from the original server machine to the new server machine. Then change the IP Address of the new machine to the old server's IP Address (in order for the Installation code and software license to be valid). If your Server IP Address is changed, then your installation code will be deactivated and Redrock Software will generate a new code for the new server.

Installing on a Virtual Server

The Trac application runs fine in a virtual environment. Your virtual system must meet, or exceed, the minimum System Requirements for your Trac application to function.

More Questions?
We hope that you found this newsletter helpful. As always, if you have any questions on this or any other features, please feel free to let us know by clicking the Start a conversation button at the top of the screen or to book your training, visit or Trac.Cloud

Thank you for your continued support!

Choose files or drag and drop files
Was this article helpful?
  1. Sasha Contreras

  2. Posted
  3. Updated