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Our Most Recommended Newsletters

The Redrock Newsletters give users a focused look at unique Trac System features or utilities and gives suggestions on how to use those features to improve the Trac experience.

  • Preparing for a New Semester

    We are excited for the new academic year and want to help you prepare your Trac application for the new semester, with this week's Newsletter. You’ll find that it is filled with new information, helpf...

  • Meeting with Students Remotely with Online Link

    Why would I use online if we already offer in person tutoring? We live in a technology driven world where almost anyone has access to a computer or smart device with access to the internet. Allowing t...

  • How to Change the Schedule Time Range

    To change the schedule time range for yourself Go to Trac Navigation > Trac Man icon > My Prefs. Change Schedule Start time: __ End time: __ to your desired times, then save. To change the schedule ti...

  • Testing Accounts as the System Administrator

    Do you wonder if your staff has all the access they need in the Trac System to help book appointments or log students in? Or if your consultants have too much access to student information? With the “...

  • Blocking Students from Booking Appointments

    There are two options for blocking students from booking appointments in the Trac System. Other Scheduling Blocks has three primary functions. Preventing students from booking appointments based on th...

  • Auto Termination Function

    Auto Termination Function: Make it Work for Your Center In this newsletter, we will discuss an important function of the Trac system called Auto Termination. The Auto Termination process has two funct...

  • Maximum Appointment Rules - "This Week" and "That Week"

    This is the second of three Newsletters all about Appointment Rules. In this article we are using “This Week” and “That Week” with the Max Appointment Rules. These preferences can be found in Trac Nav...

  • Setting up Emails for Appointments

    The Trac System has the ability to send out emails to students or tutors confirming appointments, notifying of missed or cancelled appointments, and a wide range of other reasons. There are a couple o...

  • Maximum Appointment Rules - Combining Max Appointment Rules

    This is the third of three Newsletters all about Appointment Rules. In this Newsletter, we’ll look into how we can restrict student appointment booking based on Subject, Reason, Consultant, Center, Lo...

  • Maximum Appointment Rules - Days

    This is the first of three Newsletters all about Appointment Rules. Max Appointment Rules allow you to set flexible rules for student booking while preventing abuse of your scheduling system. This can...